Supported payment methods

Jenga Payment Gateway allows you to securely collect sensitive card information from your customers and create card, bank, PayPal or mobile money payments from different currencies including:

• KES (Kenyan Shilling)
• TZS (Tanzanian Shilling)
• UGX (Ugandan Shilling)
• USD (United States Dollar)
• EUR (Euro)
• GPB (Pound Sterling)

Cards

Whether you're using our checkout libraries, integrating directly using our APIs, you can securely accept card payments from your customers from the following card schemes:

• Visa
• Mastercard
• American Express cards.
• Union Pay
• JCB
• Diners Club

On our Web Checkout Form (using the redirect method), we also support payment acceptance with 3D Secure card payments - adding an extra layer of protection to you and your customers. With 3D Secure, you customer is redirected to their card issuer's website to verify their identity before proceeding with the completion of payment on your site.

Want to find out more about 3D Secure? Reach out to our Support team at support@finserve.africa.

Mobile Money

We support accepting mobile money payments from the following mobile money providers:

In Kenya:

• Equitel
• M-Pesa

This option is available for customers who wish to collect payments using KES

Pay with Bank Account

We currently support payment using bank accounts, this payment option is currently available to Equity Bank customers.

PayPal

We offer collection of payments from PayPal customers. To utilize this option, you are required to link your PayPal account to allow collection on your behalf.

📄 Download PayPal Onboarding Guide (PDF)

Our comprehensive PayPal onboarding guide covers:

• Account Setup - Creating and configuring your PayPal business account
• Linking to Jenga - Step-by-step instructions to connect your PayPal account
• Payment Configuration - Setting up payment preferences and currency options
• Testing & Validation - How to test PayPal payments in sandbox mode
• Going Live - Production checklist and best practices
• Troubleshooting - Common issues and solutions

If you don't have a PayPal account, don't worry - our guide will walk you through creating one and you can start accepting payments immediately.

Note: For PayPal users, unlike other channels, funds are credited directly to your PayPal Account. This option is only available to Merchants who wish to collect payments using USD (United States Dollar).

We're continuously trying to add more providers to this list. Want us to support payments from any provider not listed above? Send us your feedback by writing to support@finserve.africa.